The FSA place significant importance on the role of Supervisor within the full range of financial services firms. It is equally obvious that the role is found at all levels within the firm, from very senior management through to first level section heads.
Whatever the title, these individuals have supervisory responsibility for those reporting to them or for whom they have been given oversight.
The standards set by the FSA for individuals performing the role are that they should have “the skills, knowledge and expertise necessary for the discharge of the responsibilities allocated to them”.
Specifically they require them to “have the necessary coaching and assessment skills as well as technical knowledge to act as a competent supervisor and assessor.”
Can you confirm – and evidence – that your supervisors have the required coaching and assessment skills to perform their roles?
We offer three versions of our Supervisor Training Course:
“Very well thought out, tutor excellent, information very relevant to the job.” - (Commercial Team Manager)
“Excellent Course – very hard work – brought out relevance of FSA issues.” - (Team Leader, Small Business)
“Very intense course with lots of information and content that will assist me in my role.” - (T&C Manager)
“Strongly recommended for senior people who think this course is not for them. May save them an FSA headache.” - (Managing Director)
