|
RWA Supervision Training Ltd
Why A Course For Supervisors?
The FSA place significant importance on the role of Supervisor within the full range of financial services firms. It is equally obvious that the role is found at all levels within the firm, from very senior management through to first level section heads. Whatever the title, these individuals have supervisory responsibility for those reporting to them or for whom they have been given oversight. The standards set by the FSA for individuals performing the role are that they should have “the skills, knowledge and expertise necessary for the discharge of the responsibilities allocated to them”. Specifically they require them to “have the necessary coaching and assessment skills as well as technical knowledge to act as a competent supervisor and assessor.” Can you confirm – and evidence – that your supervisors have the required coaching and assessment skills to perform their roles? 
Why RWA?
Perhaps a few quotes from previous delegates on earlier courses may help answer this:
 “I actually enjoyed this course. It was interesting and gave me more confidence as it not only reiterated my belief that I am already doing the ‘right’ things with my team, but it also provided me the some interesting issues to ponder. Your efforts and style of direction was the best I have ever experienced in 20 years” - (Regional Manager) “Very good. Fits the purpose.” - (Compliance Manager) “Very well thought out, tutor excellent, information very relevant to the job.” - (Commercial Team Manager) “Excellent Course – very hard work – brought out relevance of FSA issues.” - (Team Leader, Small Business) “The course is very valuable for any supervisor, team leader or manager. You learn a lot about yourself and how to deal with others.” - (Commercial Underwriting Manager) “Very intense course with lots of information and content that will assist me in my role.” - (T&C Manager) “Strongly recommended for senior people who think this course is not for them. May save them an FSA headache.” - (Managing Director) The Course Content Day 1: • Understand the relationship between your T&C Scheme and the FSA four objectives; • Understand what is meant by competence and learn how to assess it; • Understand the range of tasks inherent in the Supervisors’ role. • Be able to identify individual’s training/learning needs. Day 2: • Understand your own and others’ preferred style of learning; • Become comfortable with the range of tools you can use to assess individual’s competence; • Understand how to create effective action plans to bring about improved performance; • Understand the role of coaching in developing staff and be able to apply the skill; • Recognise when to apply On-Job-Training and when coaching is appropriate.
Day 3:
• By means of formal, independent assessments, be assessed and signed-off as competent to perform the role of supervisor within regulated firms. |
